Watch Command Supervisor

With minimal supervision from the Deputy Commissioner of Operations and the Director of Watch Command, with latitude for independent initiative and judgment, the incumbent will supervise the daily operation of Watch Command (the NYC Emergency Management communications center).

The duties are as follows:

• Supervising the on-duty staff of Watch Command
• Coordinating with the Director of Field Response to monitor and update the status of response personnel and assets
• Ensuring adequate staffing for upcoming tours of duty
• Ensuring that communication about public safety or public health incidents that adversely impact the City and require a multi-agency response are properly processed including, but not limited to, confirming the scope and nature of incidents, ensuring that agency notifications are performed, analyzing information from multiple sources, preparing reports for dissemination to Executive Staff and senior officials of the City, and interfacing with the City’s Emergency Operations Center (EOC)
• Supporting communications in the field at large events or incidents
• Conducting weather briefings with the National Weather Service (NWS) and report potential impacts to Executive Staff.
• Performing staff training
• Assisting in drills and exercises
• Other duties as assigned by the Deputy Commissioner of Operations or the Director of Watch Command
• Work on special project as needed.

The selected candidate will be assigned to work non-business hours and will be subject to reassignment to other shifts during emergencies or as dictated by the needs of the agency.

Minimum Qual Requirements

1. A master’s degree from an accredited college in emergency management, public administration, urban planning, engineering, economics, political science, the physical sciences or related field and one year of satisfactory full-time professional experience in one or a combination of the following: emergency management, fire, police, or military service, public safety, public health, public administration, urban planning, engineering, or another specialized area to which the appointment is to be made; or
2. A baccalaureate degree from an accredited college and two years of satisfactory full-time professional experience in the areas listed in “1” above; or
3. A four-year high school diploma or its educational equivalent approved by a state’s department of education or a recognized accrediting organization and six years of satisfactory full-time professional experience in the areas listed in “1” above, at least two years of which must have been in one of those areas, or another specialized area to which the appointment is to be made.

Preferred Skills

• Strong interpersonal and supervisory skills.
• Strong analytical skills.
• Proficiency with Microsoft Office applications ( Word, Excel, Access, and PowerPoint)
• Proficiency with GIS (geographic information systems) helpful.
• Strong project management skills.
• Strong writing and communications skills.
• Experience with public safety communications systems.
• Strong understanding of National Weather Service (NWS) products and hazard definitions.
• Ability to work in dynamic, high-stress environments.