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Ross Zone Coordinator, East Harlem
Community Organizing with NYC Housing Authority (NYCHA)
Full-time, 35 hours per week
$54,100 - $83,981 per year
Last updated on Mar 13, 2023
- Oversee the Zone model approach for the above specific geographic area of 8,000-12,000 NYCHA households on average.
- Assess neighborhood need and service gaps. Identify key adult education, training, workforce development, financial literacy and asset building and business development stakeholders and resources.
- Establish and manage formal partnerships, through an application and evaluation process, with relevant economic opportunity services providers.
- In collaboration with partner organizations and key internal and external stakeholders, develop, manage and execute a portfolio of strategic projects that connect residents to critical services and achieve clearly defined outcomes measures, and performance targets.
- In East Harlem, maintain and build a local referral and recruitment infrastructure utilizing a web-based referral system and through hosting recruitment activities, including partner info sessions.
- Leverage partner organizations, frontline NYCHA staff, and key stakeholders. Strategically leverage NYCHA and Office of Resident Economic Empowerment & Sustainability (REES) communication channels when executing all projects and initiatives.
- Manage relationships with the East Harlem Jobs Plus program (serving the developments of Jefferson, Johnson and Clinton Houses) to ensure that there is a strong working relationship between the Jobs-Plus contractor staff and NYCHA’s frontline staff, as well as with the residents of the respective developments.
- Identify neighborhood economic opportunity needs and gaps and work with partner organizations, as well and key REES staff and community stakeholders, to develop strategies for to securing additional resources and/or launching pilot initiatives with the potential to scale. Establish partner networks to meet key service area gaps and leverage best practices.
- Regularly manage project performance through quantitative and qualitative analysis. Consistently implement new strategies to improve or enhance outcomes based on evaluation.
- Manage relationships with Resident Associations and other resident-led bodies, development property managers and other key contacts.
- Ensure website, resources and materials are up to date with accurate neighborhood information.
- Work with partners and REES team to identify best practices that support the annual outcomes for REES.
- Represent REES and NYCHA at external resident, community and citywide events including meetings with senior NYCHA leadership. Provide regular training and external presentations.
Minimum Qualification Requirements
- A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or
- High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or
Education and/or experience which is equivalent to “1” or “2” above. However, all candidates must have at least one year of experience as described in “1” above.
Education and Experience Preferred
- Master’s degree in social work, public administration, community and economic development, public policy, education, business or related field preferred.
- Proven experience using data to define and achieve outcomes.
- Proven experience in creating and managing complex public-private partnerships and consortia.
- Experience with one or more of the following preferred: community organizing, workforce development, financial literacy and asset building, resident business development, adult education, job training, management consulting, program evaluation.
- Demonstrated success in managing performance-based contracts; experience working with New York City government a plus.
- Creative and strategic thinker, entrepreneurial; proven leadership abilities.
- Exceptional project management, organizational, analytical, quantitative and qualitative skills.
- Excellent verbal, written and interpersonal communication skills.
- Interest in pioneering a new community development initiative and working with and in low-income communities.
- Ability to work independently and as part of a team.
- Bilingual preferred.