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Field Operations Liaison, Bureau of School Health

Constituent Services & Community Programs with NYC Department of Health and Mental Hygiene (DOHMH)

Employment Type and Schedule Full-time

Salary $54,100 - $62,215 per year

Work Location Queens

Last Updated Last updated on Mar 22, 2023

Description Description

The Office of School Health (OSH) within the Division of Family and Child Health (DFCH) is a joint Program of the Department of Education (DOE) and the Department of Health and Mental Hygiene (DHMH) responsible for promoting the health of over 1.3 million school children enrolled in approximately 1,800 public and non-public schools in the New York City.

Services to students include case management of chronic health problems, preventive health screening, urgent care, medication administration, preventive counseling, health education, referral for care and assurance of ongoing effective treatment.

The Field Operations Unit supports the coordination and implementation of services for OSH and is seeking a self-motivated Field Operations Coordinator with community outreach experience, strong problem solving, critical thinking skills, and data management skills to assist in providing data and administrative support.

Duties will include but not be limited to:

Represent OSH on site community visits to schools and satellite office locations to evaluate program needs in the field; making recommendations to resolve identified issues.

Manage customer service request promptly and resolve issues timely to ensure staff are supported in the Field.

Coordinate and manage Fit-testing training for school-based staff supporting the medical rooms, including ensuring that the vendor meets compliance as outlined in the contract.

Maintain inventory of PPE equipment and stock (off site and on site)- including performing complete inventory checks of all stock and equipment on a monthly basis.

Coordinate with internal and external partners in relation to deliveries, stock availability or any other queries.

Track and manage dissemination of Parking Permits for eligible staff including troubleshooting of issues.

Track and manage inventory supply distribution for bureau staff.

Develop tracking reports.

Requirements Requirements

1. A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or
2. High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or
3. Education and/or experience which is equivalent to “1” or “2” above. However, all candidates must have at least one year of experience as described in “1” above.