Desktop Support Analyst Intern

The NYC Department of Environmental Protection (DEP) enriches the environment and protects public health for all New Yorkers by providing 1.1 billion gallons of high quality drinking water, managing wastewater and stormwater, and reducing air, noise, and hazardous materials pollution. DEP is the largest combined municipal water and wastewater utility in the country, with nearly 6,000 employees. DEP’s water supply system is comprised of 19 reservoirs and 3 controlled lakes throughout the system’s 2,000 square mile watershed that extends 125 miles north and west of the City.

The Office of Information Technology is responsible for fulfilling all the information technology needs of the agency and for supporting, organization, computing and telecommunication network operations, policies  and procedures. The Desktop Support Unit works within a team environment to provide customer support and is also responsible for supporting personal computers, peripheral equipment, networks, communications equipment, and providing support for users’ software and hardware needs.
The selected candidate, under direction supervision, will perform troubleshooting, maintenance, repair, and installation activities such as assembling and installing new computer equipment or units of local area networks requiring use of standard interface protocols. The intern will assist with user support, backups, and maintenance of documentation.

As of June of the Program year the prospective intern must be a student matriculated in a college or be a recent college graduate (winter/spring term of the Program year).

Appointment to this title is only valid for the duration of the Program, June – August each year.