Community Outreach Data Assistant, Office of External Affairs Deputy Commissioner

This is a part time position at 25 hours a week.

Established in 1805, the New York City Department of Health and Mental Hygiene (the NYC Health Department) is the oldest and largest health department in the country. Our mission is to protect and improve the health of all New Yorkers, in service of a vision of a city in which all New Yorkers can realize their full health potential, regardless of who they are, how old they are, where they are from, or where they live.

As a world-renowned public health agency with a history of building transformative public health programming and infrastructure, innovating in science and scholarship to advance public health knowledge, and responding to urgent public health crises — from New York City’s yellow fever outbreak in 1822, to the COVID-19 pandemic — we are a hub for public health innovation, expertise, and programs, and services. We serve as the population health strategist, and policy, and planning authority for the City of New York, while also having a vast impact on national and international public policy, including programs and services focused on food and nutrition, anti-tobacco support, chronic disease prevention, HIV/AIDS treatment, family and child health, environmental health, mental health, and racial and social justice work, among others.

Our Agency’s five strategic priorities, building off a recently-completed strategic planning process emerging from the COVID-19 emergency, are:

1. To re-envision how the Health Department prepares for and responds to health emergencies, with a focus on building a “response-ready” organization, with faster decision-making, transparent public communications, and stronger surveillance and bridges to healthcare systems
2. Address and prevent chronic and diet-related disease, including addressing rising rates of childhood obesity and the impact of diabetes, and transforming our food systems to improve nutrition and enhance access to healthy foods
3. Address the second pandemic of mental illness including: reducing overdose deaths, strengthening our youth mental health systems, and supporting people with serious mental illness
4. Reduce black maternal mortality and make New York a model city for women’s health
5. Mobilize against and combat the health impacts of climate change

Our 7,000-plus team members bring extraordinary diversity to the work of public health. True to our value of equity as a foundational element of all of our work, and a critical foundation to achieving population health impact in New York City, the NYC Health Department has been a leader in recognizing and dismantling racism’s impacts on the health of New Yorkers and beyond. In 2021, the NYC Board of Health declared racism as a public health crisis. With commitment to advance anti-racist public health practices that dismantle systems that perpetuate inequitable power, opportunity and access, the NYC Health Department continues to work in and with communities and community organizations to increase their access to health services and decrease avoidable health outcomes.

Central to this effort are programs to combat communicable diseases, expand access to health care, prepare for emergency disease and bioterrorist threats, and tackle other public health challenges.

The Bureau Office of External Affairs Deputy Commissioner is looking for a part-time Community Assistant – Community Outreach Data Assistant.

• Correspond and liaise with New York City community-based organizations (CBOs), faith-based organizations, stakeholders and external agencies to furnish a complete, accurate, and timely response to questions and requests from community members.
• Provide quality service by composing responses to inquiries, requests and concerns from community members and organizations.
• Regularly update agency’s database, Intranet Quorum (IQ), to contain updated NYC Elected Official contact information.
• Identify outreach opportunities with NYC communities, to ensure equitable communication among all NYC community neighborhoods, including, but not limited to LGBTQI+, BIPOC, AAPI, faith-based organizations, elected officials and CBOs.
• Develop, track and manage informational guidance and draft letters responses received from community members and elected officials.
• Organize and submit resources to share with various NYC communities.
• Keep abreast of agency initiatives and program areas, current events and practices.
• Prepare reports and updates on customer service metrics.